Our Mission

To provide first responders and emergency management professionals with the most effective, intuitive, and reliable incident command platform available, enabling faster response, better coordination, and ultimately, saving more lives.

ICAware was founded by emergency management professionals who understood firsthand the challenges of coordinating complex incidents. We've built a platform that reflects the real-world needs of those on the front lines.

500+ Agencies Served
50,000+ Incidents Managed
10+ Years Experience
99.9% Uptime SLA

Our Values

The principles that guide everything we do.

User-Centered Design

Every feature is designed with direct input from emergency professionals who use our platform in the field.

Security & Reliability

When lives are on the line, you need technology you can trust. We maintain the highest security standards.

Continuous Innovation

We constantly evolve our platform based on emerging best practices and technological advances.

Partnership

We view our customers as partners. Your success is our success, and we're committed to your mission.

Our Story

ICAware began when a group of emergency management professionals recognized a critical gap in incident command technology. Existing solutions were either too complex for field use or too simple to handle the demands of large-scale incidents.

We set out to build something different: a platform that combines the power needed for complex operations with the simplicity required for stress-free use in the field. After years of development and real-world testing with partner agencies, ICAware has become the trusted choice for agencies across the country.

Today, we continue to work closely with our users to ensure ICAware evolves with the changing needs of emergency response.

2015

ICAware founded by emergency management professionals

2017

First major deployment supporting wildfire response

2019

Launched mobile apps for iOS and Android

2021

Reached 500+ agencies nationwide

2024

Launched next-generation platform with AI insights

Certifications & Compliance

We maintain the highest standards for security and compliance.

CJIS Compliant

Meeting FBI Criminal Justice Information Services security requirements

SOC 2 Type II

Audited controls for security, availability, and confidentiality

FedRAMP Ready

Federal security authorization for cloud services

NIMS Compliant

Aligned with National Incident Management System standards

Join the Agencies Who Trust ICAware

See how we can help your agency improve incident response.